By DE Editors
Bricsys has announced the release of Bricsys Meeting Point, an online communication hub for end users, application developers, and Bricsys’ .dwg specialists.
The hub enables third-party application developers to support their customers. The applications can be ones that run on Bricscad or AutoCAD, and additional assistance can be obtained from Bricsys and DWG specialists, if needed.
All end users and registered visitors can log on to www.bricsys.com/meetingpoint, and then gain access to all the features of Meeting Point.
When a problem occurs with a third-party application running on AutoCAD or Bricscad, end users can now post support requests at Bricsys Meeting Point. The system automatically sends messages to the appropriate application developer. When developers post their responses, they appear in the users’ “My Stuff” area, together with the full history of all support requests. At any time, the end user or the application developer can call on the Bricsys team for help.
Bricsys Meeting Point also includes instant communications feeds for participants. In the Community Feed section, users can communicate directly with other participants and post short messages to the community about any topic. Users can fine-tune types of content and areas of interest in the Feed Settings area.
In the Application Feed section, application developers can post short messages that are visible to those users who indicated interest in that application range.
Bricsys offers these services at no charge to registered end users and application developers in 70+ countries and in 20 languages.
“With Bricsys Meeting Point, we are providing a solution that lets application developers support their customers professionally — without the need for them to invest in a costly infrastructure,” says Erik De Keyser, CEO of Bricsys.
For more information, visit Bricsys Meeting Point.
Sources: Press materials received from the company and additional information gleaned from the company’s website.